Your health, well-being, and satisfaction with everything we offer are important to us. That said, all online returns are free to give you greater flexibility.

Our Policy

Online returns or exchanges must be received by our warehouse within 15 days of the shipping confirmation date. Once received by our warehouse, the return or exchange takes 7-14 business days to process. After processing, you will receive the credit within 3-5 business days for returns and shipment of your exchanged items as per the order shipment policy.

All our products must be unused with original tags attached and must be in their original condition along with the packing slip. We reserve the right to deny a refund if the returned merchandise does not meet our requirements. Final sale items are not eligible for a return, refund, or credit. We do not allow price adjustments on merchandise purchased at RS Group PK.

How to Return

Need to make a return or exchange? No problem. Fill up the quick contact form to initiate the process.

If you no longer have your packing slip, please include the following information with your return:

1. Order number
2. First and Last Name
3. Mailing address
4. Phone number
5. Email address
6. Reason for return
7. Purchase date
8. Payment method

Final Sale

Final sale items are not eligible for returns, exchanges, or credits at any time.